See opening times

Out Of Hours

111

Patient Participation Group Awareness Week 19-23 June 2017

What is a Patient Participation Group and how can you get involved?

If you visited the surgery during the week commencing 19 June you may have met members of our Patient Participation Group in the waiting room. They volunteered to attend during National Patient Participation Group Awareness Week, to explain what the group does and how you can get involved.

Why do we involve people in healthcare?

Like every other city in the UK, Leeds has some major healthcare challenges. We want to work with local people to meet these challenges head on. Listening to patients helps us understand people’s health needs and can identify innovative and efficient ways of designing, delivering and joining up services.

What is a Patient Participation Group (PPG)?

A PPG is a group of volunteers and health champions who meet regularly to help their practice improve its services. Every GP Practice has to have a PPG. The group works in partnership with the practice to support health promotion and understand and respond to the needs of all the different patients who use the practice.

The PPG is a forum to improve the practice, it is not a place to take individual concerns or complaints. If you have an individual concern, please contact our practice manager.

What support do we get as a PPG member?

You don’t need any specific skills or knowledge to get involved, just a passion to improve your local health services for all the different communities in your area.

The NHS in Leeds offers lots of support to help you get involved in your PPG. They offer free training and a chance to meet other PPG members from across the city to share ideas about how you can improve our practice.

What can a PPG actually do?

There are lots of ways that PPGs can support our practice to improve our services, the only limit is your imagination!

  • Patient experience – Feeding back the experiences of patients
  • Health promotion – Supporting patient activities such as health awareness days, self-care, walking groups and carers support.
  • Fundraising – Helping our practice apply for funds that improve the patient experience such as for equipment e.g. patient wheelchairs, refreshment machines etc.
  • Information – Supporting the development of our practice leaflets, online services and newsletters.
  • Critical friend – Acting as a sounding board for new ideas.

My PPG at High Field Surgery

We know that people have busy lives and not everyone can find the time to attend meetings. There are lots of ways you can get involved. Contact reception to leave your details if you would like to:

  • Join the PPG and attend the next meeting
  • Joint the virtual PPG to raise items for discussion at the meetings even though you aren’t there

Out of hours call 111