Contact

Extended opening hours

The practice opening hours have been extended using our hub service at Ireland Wood Surgery.

Weekday late evening appointments and weekend appointments are provided at Ireland Wood Surgery on behalf of the neighbouring practices.

The hub location is at Ireland Wood Surgery, Iveson Approach, Ireland Wood, Leeds, LS16 6FR and it is open for High Field Surgery patients:

Midweek appointments available: Monday to Friday from 5.00pm to 8.00pm

Weekend appointments available: Saturday from 8.00am to 4.00pm and Sunday from 9.00am to 1.00pm.

To book appointments, please contact High Field Surgery in the usual way.

Out of Hours

Overview

The Out Of Hours Service operates between 6.00pm and 8.00am Monday to Friday, Weekends, Bank Holidays and staff training days. Please ring the surgery on 0113 295 3600 if you are unsure if we are closed.

The NHS 111 service is there for when you need medical help fast but it’s not a 999 emergency and it will not wait until the surgery is open. If you ring the practice when it is closed you will hear an answer phone message advising you to ring 111 in order to access the GP out of hours service. Unfortunately we are not allowed to transfer you directly as this would mean patients would incur phone costs because ringing 111 is a free call.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation. Call 111 if:

You need medical help fast but it’s not a 999 emergency.

You think you need to go to A&E or need another NHS urgent care service.

You don’t know who to call or you don’t have a GP to call.

You need health information or reassurance about what to do next.

For less urgent health needs, contact your GP or local pharmacist in the usual way.

For immediate, life-threatening emergencies, continue to call 999.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you to the local service that can help you best. That could be A&E, an out-of-hours doctor, a walk-in centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999.

Service Provider

All West Yorkshire Out Of Hours calls for General Practice are dealt with via NHS 111 with patients needing further clinical assessment by a doctor being transferred to Local Care Direct.