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Out Of Hours

111

Patient involvement

Find out about how you can help us improve High Field Surgery

PALS

The Patient Advice and Liaison Service can help you if you have any questions or concerns when you are using NHS services

Friends and family test

The Friends and Family Test (FFT) is a quick and simple patient feedback tool for patients to tell us how satisfied or dissatisfied they have been with their treatment or care at this surgery.

Zero tolerance

A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the NHS

Out of hours call 111