Online Booking of Appointments
In cooperation with TPP, our computer supplier, we can offer patients the ability to book, cancel or check appointments on the Web.
New Computer System
Please be aware we have changed our computer system. This means that you will be directed to our new system's website to make an online booking. For most people your logon details will work correctly. However your username will have changed to the form AccessID_PracticeNumber:
- For example if your old AccessID was 1234 add _126 to it which will mean your username would be 1234_126.
- Your password should be the same as the one you used on the old system. Some people may have an issue if their password wasn't long enough - please contact the surgery for a new set of details if this is the case.
How to use the service
- Come to the surgery and ask the receptionist for a personal security form to be able to register for the service. You will need a photo ID to be able to pick up this form so we can confirm your identity.
- Access the practice web site, then go to the TPP website and enter your registration details exactly as shown on the form.
- After registering, log on with your patient number and a password.
- When you book an appointment online, you will receive confirmation immediately. There is no need to re-confirm by e-mail or telephone.
Security
We take the security of your information very seriously. By working with TPP, the company that provides the computer systems for this practice, we can ensure that the information you provide when using the online booking is protected. All communications with the EMIS web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter. The web site is administered at a remote high-security site managed by TPP, not at the practice, so there is no possibility of unauthorised access. Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.
