Other Information

Certificates, examinations etc.

A fee may be payable for certain services not covered by the National Health Service. These include private health certificates, insurance claim forms, signing passports, and some travel vaccinations. For more information please talk to reception.

Chaperone

Please note if you are having an intimate examination a chaperone can be provided. This service is available to both male and female patients. Please discuss this with your doctor.

Dentistry

Unfortunately we are unable to help if you have a dental problem and so we will ask you to see your dentist. If you are a resident of Leeds, the Leeds Dental Advice Line can help you register with a NHS dentist. Their staff can also give you advice on accessing urgent dental treatment services. To contact the advice line call 0800 298 5787. It is open between 9am and 5pm Monday to Thursday and 9am and 4.30pm on Fridays. For a Dentist outside these hours please call 0345 6059999.

Disabled Access

The building was designed with disabled access as a priority and all consulting and treatment rooms are on the ground floor.

Privacy

Our reception is an open counter, but if you need to talk to the receptionist confidentially, she can arrange this for you.

Referrals

Once the doctor refers you to the hospital you can find out about how the referral is progressing by contacting the Patient Advice and Liaison Service (PALS). They also provide information about hospital appointments, waiting lists and investigation results. They can be contacted on 0800 0525 270.

Test Results

If possible please telephone the surgery on 2953600 after 2.00pm Monday to Friday. Please note that under no circumstances will any test results be given to anyone other than the patient themselves (or to the parents or guardians of young children).

Training

The practice is committed to the further training of health professionals. These include medical students, district and practice nurses, midwives and health visitors. At various times, qualified nurses will be training alongside practice staff in order to gain additional experience.

Violence

The practice operates a zero tolerance policy against aggressive and abusive behaviour. We shall not hesitate to call the police if necessary.

Primary Care Trust

This Practice has a contract with NHS Leeds (formally Leeds Primary Care Trust) to provide medical services. The Trust can be contacted at:
NHS Leeds Headquarters,
North West House,
West Park Ring Road,
Victoria Road,
Leeds,
LS16 6QGF.
Tel no: 0113 305 7370
Fax no: 0113 305 7626
.